Job Vacancies

Customer Service Administrator

The Label Makers is one of the UK’s market leaders in printing of self adhesive labels. As part of our continued expansion plans we have a vacancy for an experienced Customer Service Administrator.

As a member of a small but dedicated customer service team who are entirely customer focused, you will need to be able to:

  • Manage enquiries to fulfil the customer’s needs and expectation
  • Liaise with internal departments to ensure customers expected delivery date are achieved using our internal management information system
  • Update clients with status and timings of their orders
  • Identify and resolve customers issues in a professional manner
  • Work as an effective and flexible team member in a busy, changing environment
  • Build effective working relationships with the customers
  • Be able to react to the demands of the business and organise own work load
  • Learn the technical side of our products
  • Be involved with logistical planning and liaise with freight carriers
  • Possess excellent Microsoft Office skills especially in Excel and Word
  • A confident telephone manner
  • Good communication skills
  • Strong organisational skills and be able to multi task

Education: Preferably to degree level in relevant subject area or 3 years’ experience in similar role

Salary: £ depending on experience

Training: Full training in MIS system and print

Hours: 8:30 – 5:00pm Monday to Friday

Location: Bradford

Send CV to: Zenna Parfaniuk

How to find us

Labmak House Prince Street, Bradford BD4 6HQ

Find us on Google Maps

Call us 01274 681151

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